Terms of Service

Welcome to Grace & Lace.

These Terms of Service ("Terms") govern your access to and use of graceandlace.com and any related websites, features, services, and online offerings operated by Grace and Lace, Inc. ("Grace & Lace," "we," "us," or "our"), collectively referred to as the "Site."

Please read these Terms carefully. By accessing or using the Site, creating an account, or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site.

1. Eligibility and Site Use

You may use the Site only for lawful purposes and in accordance with these Terms.

By using the Site, you represent that you are legally capable of entering into a binding agreement or that you are using the Site with the permission and supervision of a parent or legal guardian where required by applicable law.

You agree not to:

• Use the Site for any unlawful, fraudulent, or unauthorized purpose;
• Attempt to gain unauthorized access to the Site, customer accounts, servers, systems, or networks;
• Interfere with or disrupt the security, operation, or functionality of the Site;
• Introduce viruses, malicious code, bots, scrapers, or other harmful technologies;
• Use automated systems to scrape, harvest, copy, or extract Site content or data without our written permission;
• Impersonate another person or misrepresent your identity or affiliation;
• Harass, threaten, abuse, defame, or harm another person;
• Use information obtained through the Site to send unauthorized advertising, solicitations, or communications;
• Infringe or violate the intellectual property, privacy, publicity, or other rights of Grace & Lace or any third party; or
• Use the Site in any manner that could damage, disable, overburden, or impair our Services.

We reserve the right to restrict or terminate access to the Site when we reasonably believe these Terms have been violated.

2. Accounts

Certain features of the Site may allow or require you to create an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

You agree to provide accurate, current, and complete information and to update your information when necessary.

Please contact us promptly if you believe your account has been accessed or used without authorization.

We reserve the right to suspend or terminate accounts where reasonably necessary to protect Grace & Lace, our customers, or the security of the Site.

3. Products and Product Information

We make reasonable efforts to display and describe our products as accurately as possible.

However, colors and other visual details may appear differently depending on your device, display settings, photography, lighting, or other factors. Product measurements, sizing information, fabric descriptions, and other specifications are provided as accurately as reasonably possible but may be subject to normal manufacturing variations.

We may modify product descriptions, specifications, pricing, availability, or assortment at any time.

The inclusion of a product on the Site does not guarantee that the product will remain available.

4. Pricing and Payment

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, and other fees will be displayed during checkout where required.

We make reasonable efforts to ensure pricing and promotional information is accurate. Occasionally, however, pricing, promotional, inventory, or technical errors may occur.

If an error affects an order, we reserve the right, to the extent permitted by law, to correct the error, cancel the affected order or item, and issue an appropriate refund. When appropriate, we may contact you and provide an opportunity to proceed with the order at the corrected price.

Payment must be made using a payment method accepted through our checkout.

By submitting payment information, you represent that you are authorized to use the payment method provided and authorize the applicable charges associated with your order.

5. Orders and Acceptance

Submitting an order does not necessarily mean that we have accepted the order.

After you place an order, you may receive an electronic acknowledgment or confirmation. This confirms that we received your order request but does not necessarily constitute final acceptance.

We reserve the right, subject to applicable law, to refuse or cancel an order for legitimate reasons, including:

• Product unavailability;
• Pricing or product information errors;
• Payment authorization issues;
• Suspected fraud or unauthorized activity;
• Suspected resale, bulk purchasing, or misuse of promotions;
• Shipping restrictions; or
• Technical or system errors.

If we cancel an order after payment has been processed, we will issue an appropriate refund to the applicable payment method or as otherwise required or agreed.

We may limit quantities purchased per person, household, account, payment method, or order when reasonably necessary.

6. Promotions, Discounts and Promotional Codes

From time to time, Grace & Lace may offer sales, discounts, promotional codes, gifts with purchase, rewards, contests, or other promotional offers.

Unless otherwise stated:

• Promotions are available for a limited time;
• Promotional codes must be entered at checkout;
• Promotional offers have no cash value;
• Discounts may not be combined with other offers;
• Certain products or collections may be excluded;
• Previous purchases may not qualify for price adjustments;
• Promotional quantities may be limited; and
• Additional terms displayed with a promotion will apply.

We reserve the right to modify, suspend, cancel, or correct a promotion in the event of fraud, misuse, technical error, or other circumstances affecting the integrity or intended operation of the promotion, subject to applicable law.

7. Shipping, Delivery, Returns and Exchanges

Orders are subject to our then-current Shipping and Returns policies, which are incorporated into these Terms by reference.

Shipping and delivery estimates are estimates only and may be affected by carrier delays, weather, holidays, order volume, destination, and circumstances outside our reasonable control.

Risk of loss and title to purchased products transfer as provided by applicable law and the applicable shipping arrangement.

Please review our current Shipping and Returns policies before completing your purchase.

8. Gift Cards and Store Credit

Gift cards, promotional credits, rewards, and store credits may be subject to separate terms disclosed when issued or purchased.

Gift cards and store credits may not be redeemed for cash except where required by law.

Grace & Lace is not responsible for lost, stolen, or unauthorized use of gift cards or store credit except where required by applicable law.

9. Email and Electronic Communications

When you place an order, create an account, or otherwise interact with Grace & Lace, you may receive transactional or service-related electronic communications from us, including order confirmations, shipping updates, security notices, and customer service communications.

If you separately choose to receive marketing emails, you may unsubscribe at any time using the unsubscribe link included in those messages.

Your marketing preferences do not prevent us from sending non-promotional communications relating to transactions, accounts, security, or customer service.

Please see our Privacy Policy for additional information about how we use your contact information.

10. SMS/Text Messaging

If you opt in to receive SMS or text messages from Grace & Lace, your participation is also subject to our separate Mobile Terms of Service and applicable consent disclosures.

Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out according to the instructions contained in the applicable messages or Mobile Terms.

11. Intellectual Property

Unless otherwise indicated, the Site and its contents—including text, product descriptions, graphics, photographs, images, videos, logos, designs, icons, software, page layouts, trademarks, and other materials—are owned by, licensed to, or lawfully used by Grace & Lace and are protected by applicable intellectual property laws.

Grace & Lace grants you a limited, personal, non-exclusive, non-transferable, and revocable right to access and use the Site for personal, non-commercial shopping and informational purposes.

Without our prior written permission, you may not reproduce, distribute, modify, republish, sell, license, commercially exploit, scrape, systematically download, or create derivative works from substantial portions of Site content except as otherwise permitted by applicable law.

Nothing in these Terms transfers ownership of Grace & Lace intellectual property to you.

"Grace & Lace," our logos, and other brand identifiers are trademarks or other protected intellectual property of Grace and Lace, Inc. or their respective owners and may not be used in a manner likely to cause confusion regarding sponsorship, affiliation, or endorsement.

12. User Content, Reviews and Submissions

We welcome reviews, photographs, comments, feedback, suggestions, ideas, and other content that you voluntarily submit to Grace & Lace ("User Content").

You retain ownership of the User Content you create.

By voluntarily submitting User Content to Grace & Lace through the Site, our social channels, a promotion, or another submission method that indicates the content may be used by us, you grant Grace & Lace a non-exclusive, worldwide, royalty-free, transferable and sublicensable license to use, reproduce, display, distribute, adapt, publish, and otherwise use that User Content in connection with operating, promoting, and marketing Grace & Lace and our products, subject to applicable law and any additional terms presented when the content is submitted.

You represent that you own or otherwise have the necessary rights to submit the User Content and grant this license.

You agree not to submit content that:

• Infringes another person's intellectual property, privacy, publicity, or other rights;
• Is knowingly false, fraudulent, defamatory, threatening, obscene, or unlawful;
• Contains malicious code;
• Contains another person's personal information without appropriate authorization; or
• Violates applicable law.

Nothing in these Terms is intended to restrict your ability to provide an honest review, assessment, or opinion about Grace & Lace, our products, or our services.

We may moderate or remove User Content where permitted by law and consistent with our policies, including content that is unlawful, fraudulent, unrelated to the product or service being reviewed, contains confidential or personal information, infringes third-party rights, or otherwise violates these Terms.

Submission of an idea, suggestion, or other feedback does not obligate Grace & Lace to implement or use it.

13. Reviews and Testimonials

We value authentic customer feedback.

Grace & Lace does not require customers to provide positive reviews as a condition of receiving compensation, discounts, free products, or other incentives.

Where a review, endorsement, or testimonial is incentivized, sponsored, or otherwise subject to a material connection that requires disclosure, appropriate disclosure should be provided in accordance with applicable law.

We reserve the right to moderate reviews consistent with applicable law, but we do not prohibit customers from expressing honest opinions about their experiences with our products or services.

14. Social Media and Third-Party Platforms

Grace & Lace may maintain accounts or content on third-party platforms such as social media networks.

Your use of those platforms is also governed by the terms and privacy practices of the applicable platform.

References to, links to, or interactions with Grace & Lace through a third-party platform do not alter that platform's terms.

15. Third-Party Links and Services

The Site may contain links to websites, applications, payment providers, social networks, or services operated by third parties.

These links are provided for convenience and do not necessarily constitute an endorsement.

Grace & Lace does not control third-party websites or services and is not responsible for their content, security, availability, terms, or privacy practices.

Your interactions with third parties are governed by the applicable third party's terms and policies.

16. Privacy

Your privacy is important to us.

Our collection, use, disclosure, and protection of personal information is described in our Privacy Policy.

Please review the Privacy Policy for information about our privacy practices and your available privacy choices.

17. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND SITE CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

GRACE & LACE DISCLAIMS WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.

WE DO NOT WARRANT THAT THE SITE WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ALL SITE CONTENT WILL ALWAYS BE COMPLETE OR ACCURATE.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GRACE & LACE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SITE.

OUR LIABILITY WILL NOT BE LIMITED OR EXCLUDED WHERE SUCH LIMITATION OR EXCLUSION IS PROHIBITED BY APPLICABLE LAW.

Nothing in these Terms is intended to limit rights or remedies available to consumers that cannot lawfully be waived.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Grace & Lace and its officers, directors, employees, affiliates, and agents from claims, liabilities, damages, losses, and reasonable costs arising from your unlawful use of the Site, your material violation of these Terms, or your infringement of another person's rights.

This provision does not apply to the extent prohibited by applicable consumer protection law.

20. Changes to the Site or Services

We may modify, suspend, discontinue, replace, or update portions of the Site, features, products, or services from time to time.

We do not guarantee that any particular product, feature, promotion, or functionality will remain continuously available.

21. Changes to These Terms

We may update these Terms periodically to reflect changes to our Services, business practices, technology, or legal requirements.

When we make changes, we will update the Last Updated date at the top of these Terms.

If required by applicable law, we will provide additional notice or obtain consent before material changes become effective.

Your continued use of the Site after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

22. Governing Law

These Terms and disputes arising from or relating to these Terms or your use of the Site will be governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable consumer protection law requires otherwise.

Nothing in these Terms deprives you of rights or protections provided by applicable law that cannot legally be waived.

23. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

24. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

25. Entire Agreement

These Terms, together with our Privacy Policy, Shipping and Returns policies, Mobile Terms of Service, and any additional terms presented in connection with a particular product, promotion, or service, constitute the applicable agreement between you and Grace & Lace concerning your use of the Site.

If additional terms apply to a specific promotion or service and conflict with these Terms, the more specific terms will govern with respect to that promotion or service.

26. Contact Us

If you have questions about these Terms, please contact:

Grace and Lace, Inc.
2000 Windy Terrace Rd., Suite 11A
Cedar Park, TX 78613
Phone: 888-457-2563

You may also contact us through the Customer Care contact form available on graceandlace.com.

Mobile Terms of Service: Please refer to the Mobile Terms of Service available through our website.

© 2012–2025 Grace and Lace, Inc. All rights reserved.